FAQ - HY Trailer

What are the benefits of having an HY Trailer?

Attracting crowds and commanding customer attention, HY Trailers are easily transportable and completely customisable to suit your needs. Our HY Trailers have no risk of rust, failure of mechanical components or colour fade. With no fuel costs or road tax, HY Trailers provide an economical concept, robust design and superior workspace.

What business uses do the HY Trailers have?

Both the HY SWB and LWB Trailers have limitless possibilities for all types of mobile businesses. These include: street, speciality and gourmet food, coffee and beverage carts, merchandise and clothing, pop-up marketing and brand events, dog grooming, floristry, nail technicians, beauty therapy, event catering, repairs and servicing.

Who do you supply and where do you ship to?

We supply single, multiple or large projects to both trade and individuals, including large private corporations, public sector companies, small and medium sized enterprises and sole traders. We ship to 65 countries across the globe, including Europe, the US and the UAE.

Can you source and install appliances for my HY Trailer?

Yes! From pristine internal finishing to custom electrics and eco-friendly features, if you can think of it, we can build it. Contact us on 0203 745 7158 to discuss your needs.

What is the HY Trailer production lead time?

For bespoke colours, bodywork, internal layout, signage and exacting requirements, the period of time between placing your purchase order and completion is currently between 6 to 12 weeks. To reduce lead times and help you meet your deadline, we also hold some stock and make every effort to ship early.

What is the HY Trailer order process and procedure?

Once we’ve discussed your requirements, agreed your trailer specifications and you have approved costings, we request a 10% deposit in order to produce technical artwork and drawings of your trailer. We use state of the art computer-aided design (CAD) to create a manufacturing database. This ensures that you know exactly what to expect, avoids miscommunication and conveys information, such as materials, processes and dimensions. Click here to see a design example.  We then request 65% to begin production. During the in-build process, you will receive regular updates and are invited to our production plant to see your build in progress and meet the team. The final balance of 25% is requested one week before completion and upon your inspection and sign off. Inspection and sign off is at your convenience and can take place in person at our production plant or via video link.

Are HY Trailers road legal?

Yes! Each HY Trailer is type approved and designed in the UK at our production plant in Essex and in conjunction with our business partner affiliates ASGB.

Can I come and see your HY Trailers?

Yes! You can view our HY Trailers at our production plant in Essex or at our dispatch centre and showroom in East Sussex. Due to current coronavirus restrictions, viewing is by appointment only. Please call us on 0203 745 7158 to make an appointment.

What is the Business Box Membership?

Exclusive to mobile caterers and HY Trailer Co customers, when you become a Business Box Member, you enjoy countless connections, savings and exceptional peace of mind. Designed to help you overcome challenges, minimise risk and build a successful business, membership is valid for five years. Your one-off membership fee is renewable and offers a whole host of benefits including NCASS membership, Level 2 Food Safety and Hygiene for Catering certification, discounts, promotions and preferential finance options, extended five-year trailer warranty, driver training, cookery masterclass and help with landing a pitch and securing venues. For a full list of benefits and to learn more, click here.

Can you help with finance?

HY Trailer Co can introduce you to competitive, third-party commercial finance with preferred rates. These regulated finance companies can help you to lease or purchase your HY Trailer and establish your mobile catering business.

Visit our showroom

Please note, due to the current coronavirus pandemic, showroom and workshop visits are strictly by appointment only.